We understand that booking ahead can have its drawbacks because plans/life can always change. It is important to us that you feel you are treated fairly if this happens. Likewise, as a small business, we can not afford to refund people if they change their minds just before a course. To provide clarity, here is a list of conditions that help protect you and us if plans do change once you’ve made a booking.
If we, the organiser, need to cancel a course/residential due to unforeseen circumstances (such as following Govt advice on Covid-19), you will be issued a full refund. If we the organiser need to postpone a class which is part of a course because of unforeseen circumstances, we will aim to reschedule the missed date. If a student is unable to attend the rescheduled session, we will offer a refund for the missed session only and not that entire course.
If you cancel your booking (unless for exceptional circumstances) the cancellation terms listed below will apply;
Please note that the costs of all our workshops & modular courses are based from the start date & time to the end date & time and don’t run on an opt-in/opt-out basis. Students that miss some sessions are still liable for the whole fee.
CANCELLATIONS OF COURSES
- If after the first session you do not feel the course is for you we will refund you the remaining weeks’ money.
CANCELLATIONS OF RETREATS
Deposits are non-refundable. The following refers to when full payment of a retreat or course has been made.
- within 50 days of start date = full refund less £15 admin fee
- within 40 days of start date = 10% of workshop cost plus admin fee
- within 30 days of start date = 25% of workshop cost plus admin fee
- within 20 days of start date = 50% of workshop cost plus admin fee
- within 10 days of start date = 100% of workshop cost (includes admin fee)
In the unlikely event of a workshop/residential being cancelled by Bombo Productions, a full refund will be given. No liability is accepted for additional costs (such as travel costs) incurred by the student.
Every participant is responsible for looking after his or her safety and property. Bombo Productions tutors and all venues Bombo Productions use have appropriate liability insurances in place. Vehicles are parked in the venue car parks at your own risk; please don’t leave valuables in your vehicle.